Generate Session URL (RWC)

Generates shortened session URL. Can be used to transfer the current session (such as Voice or SMS) to RWC or any other channel that uses HTTP URL as a gateway.

URL Inputs

Source URL input field accepts absolute RWC URL in format

https://chat.[ENV].onereach.ai/uuid/uuid

In addition, it's possible to add extra query parameters to the result url.

Step configuration preview

Result

As a result we'd get short url with beginningSessionId, previousSessionId, and extra query parameters if they have been set.

Merge field settings

The output data of the step will be stored under the name provided in merge field name. Output data structure:

{
  "rwcSessionURL": "string"
}

Error handling

Process error is on by default and adds an error leg to the step. The flow will exit through this leg if any error was encountered during the execution of the step (e.g. if Source array is empty or has value null, or undefined, or NaN).

Reporting events

Step event is reported once the flow exits the step. It collects the data which can be used further in reports. You can specify tags to organize the collected data.